Westgate Smoky Mountain Resort - Gatlinburg

915 Westgate Resort Road Gatlinburg Gatlinburg Tn, Gatlinburg, United States, 37738  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Westgate Smoky Mountain Resort - Gatlinburg

 Free Wi-Fi
 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Water slides

Golf course

Horseback riding

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

Verified Reviews:

  • Good breakfast - Good gym - We definitely will return
  • Tv was old - Comfortable beds - There is a gas fireplace
  • Staff was friendly - Helpful service - Close to everything
  • Ac not working - Lovely view of the mountains - Would highly recommend
  • Bathroom was spacious - Room was very nice - Large pool

Overview

Westgate Smoky Mountain Resort And Spa is a 3-star cozy property offering a nightclub, a lazy river and barbeque grills. The hotel opened its doors in 2000 and was remodeled in 2011.

The city center is 30 minute walking distance from the hotel. The vicinity of a trolley bus stop let you explore Gatlinburg/Pigeon Forge Airport, Cooter's Place and Ripley's Aquarium of the Smokies with no difficulty.

The hotel offers ideal location close to a national park.

Westgate Smoky Mountain Resort And Spa is within a 45-minute drive to Mc Ghee Tyson airport.

Rooms

This property comprises 765 rooms featuring Deluxe One-Bedroom Villa, Two-Bedroom Villa and Villa with a fireplace, central heating, a dressing area, individual climate control and a laptop safe. Some rooms come with a stunning view of Smoky Mountains. They are equipped with kitchenware, a microwave and a stove.

Eat & Drink

The award-winning snack bar offers Wi-Fi and billiards. Serving american meals, Westgate Smokehouse Grill is about 5 minutes’ walk away.

Services

The hotel provides a luggage storage, parking and a safe deposit box along with a catering service, a business center and a conference room to fit the needs of all guests.

Relax

Guests with children at Westgate Smoky Mountain Resort And Spa can take advantage of a playground, a playroom and cribs. Horse riding, table tennis and hiking as well as a fitness center, a gym and aqua fitness will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of rooms:   765.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • Pets allowed for a fee
  • Souvenir shop
  • ATM/Cash machine
  • Fireplace
  • Hairdresser
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Horseback riding
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Mini golf
  • Tennis

Services

  • Paid city shuttle
  • Room service
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Cafe
  • Picnic area/Tables
  • Catering service

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Cribs/Baby cots
  • Playground
  • Children's pool
  • Water slides
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Lazy river
  • Aqua park
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Massage
  • Barbeque grills
  • Television in lobby
  • Reflex massage

Room facilities

  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Washing machine
  • Hair dryer
  • Bathtub shower combination
  • Hair dryer on request

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker
  • Cookware/Kitchen utensils

Media

  • Cable/Satellite television
  • Direct dial telephone
  • VCR
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

915 Westgate Resort Road Gatlinburg Gatlinburg Tn, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    2.1 km
Airports
  • Mc Ghee Tyson (TYS)
    43.8 km
  • Asheville Regional Airport (AVL)
    94.4 km
Restaurants
  • Westgate Smokehouse Grill
    20 m
  • Eight Gables Inn (cuisine: American)
    220 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2.6 km
  • Baskins Creek Falls
    3.0 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    765

Rooms and availability

Westgate Smoky Mountain Resort photos Exterior Hotel information
Studio
Bed type: Queen-size bed
Check Prices
  • Air conditioning
  • Private bathroom
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Room facilities
    Westgate Smoky Mountain Resort photos Exterior Hotel information
    Two-Bedroom Villa
    Bed type: Double beds
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities
      Westgate Smoky Mountain Resort photos Exterior Hotel information
      Deluxe One-Bedroom Villa
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
        Show big map »

        Hotel Address:

        915 Westgate Resort Road Gatlinburg Gatlinburg Tn, Gatlinburg, United States, 37738

        Get directions
        City Center
        • Gatlinburg
          2.1 km
        Airports
        • Mc Ghee Tyson (TYS)
          43.8 km
        • Asheville Regional Airport (AVL)
          94.4 km
        Restaurants
        • Westgate Smokehouse Grill
          20 m
        • Eight Gables Inn (cuisine: American)
          220 m
        Ski areas
        • Ober Gatlinburg Ski Resort & Amusement Park
          2.6 km
        • Baskins Creek Falls
          3.0 km
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2011
        • Number of rooms:
          765

        Westgate Smoky Mountain Resort Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

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        What's nearby

        Tourist attractions

        • Bill Gladwell, The Mentalist - 2.3 km
        • Ober Gatlinburg - 2.6 km

        Popular areas

        • City Center - 2.0 km

        Convention centers

        • Gatlinburg Convention Center - 3.9 km

        Amusement

        • Dinosaur Golf - 1.1 km
        • Hillbilly Golf - 1.8 km
        • Camp Thunder Fun Ctr - 2.0 km
        • Gatlinburg Theme Park - 2.0 km
        • Terror Ghost Shows - 2.1 km
        • Fannie Farkle's Amusement - 2.1 km
        • Earthquake the Ride - 2.1 km
        • Motion Master Theater - 2.1 km
        • Motion Ride Movie Theater - 2.1 km
        • Fort Fun - 2.1 km
        • Mysterious Mansion-Gatlinburg - 2.2 km
        • Space Needle - 2.4 km
        • Ober Gatlinburg Alpine Slide - 2.9 km

        Monuments and Landmarks

        • Gatlinburg Space Needle - 2.3 km

        Museums

        • Guinness World Records Museum - 2.0 km
        • Ripley's Believe IT OR Not - 2.1 km
        • Star Cars Museum - 2.9 km
        • Sevier County Heritage Museum - 4.1 km

        Parks

        • Wild Bear Falls Indoor Waterpark - 100 m
        • Parks and Grounds Maintenance - 3.4 km
        • Mills Park - 4.6 km

        Arboretum, Green spaces, Zoos

        • Ripley's Aquarium - 2.0 km
        • Ripleys Aquarium of the Smokies - 2.1 km

        Theaters

        • Sweet Fanny Adams Theater - 1.9 km

        Transport

        • Gatlinburg Trolley - 2.0 km

        Local attractions

        • Hillbilly Golf - 1.5 km
          340 Parkway, Gatlinburg
        • Mysterious Mansion - 2.1 km
          424 River Rd., Gatlinburg
        • Ripley's Mirror Maze - 2.1 km
          623 Parkway, Gatlinburg
        • Ripley's Aquarium of the Smokies - 2.0 km
          88 River Road, Gatlinburg
        • Cooter's Place - 2.1 km
          542 Parkway, Gatlinburg

        Near the hotel

        • Wild Bear Falls Indoor Waterpark - 50 m
          915 Westgate Resort Road, Gatlinburg

          Restaurants nearby

          • Westgate Smokehouse Grill - 20 m

            Address: 915 Westgate Resorts Road
            Phone: (865) 430-5102

            58% likes this, based on 121 reviews

          • Wendy's - 680 m

            Address: On the Parkway
            Phone: 436-9181

          • Eight Gables Inn - 220 m

            Address: 219 North Mountain Trail
            Phone: 865/430-3344

            91% likes this, based on 34 reviews
            Cuisine: American
            Price Range: GBP 0 - GBP 32

          • Mountaineer Kandy Kitchen - 750 m

            Address: 101 Parkway #8
            Phone: (865) 436-5078

            77% likes this, based on 38 reviews

          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2011
          • Number of rooms:
            765
          Hotels nearby
          Cities nearby
          • Cherokee hotels - 32 km
          • Pigeon Forge hotels - 9 km
          • Dandridge hotels - 35 km
          • Kodak hotels - 31 km
          • Townsend hotels - 23 km
          • Bryson City hotels - 32 km
          • Walland hotels - 27 km
          • Sevierville hotels - 18 km
          • Whittier hotels - 34 km
          • Cosby hotels - 26 km

          Westgate Smoky Mountain Resort Reviews

          Guest reviews are submitted by our customers after their stay at Westgate Smoky Mountain Resort

          Average guest rating

          6.6out of 10
          Good
          Based on 33 reviews

          Guest reviews

          • Family with children
            7.8

            Great location in gatlinburg. Not on the strip, but tucked away and spacious. Great scenery in the mountains. Spacious rooms great amenities. Great home feel.

            The hotel water park is not included in your stay if you are not a resort owner and it is a little on the pricey side for what you get, but my young children had a great time. Not enough towels in the room for a family of 4 staying for 2 days. Other than that I loved it!

          • Family with children
            6.6

            Location

            I felt like the Water Park hours could have been longer. We arrived at 7:45 hoping we could use the park and we were informed that it closed at 7:00 pm. Check out time is 10:00am but the water park doesn't open until 11:00am. So the hole point in staying and enjoying the park after travelling all day was crushed. Then we decide to go to the pool. The pool is quite small for the 50 or so guests that were all crammed in there because the water park was closed. I felt like for the size of the lodge they should have had a larger pool area. It was just too many people.

          • Group of friends
            9.6

            The staff was very friendly and responded quickly to our needs.

            The internet service was down during our entire stay and required me to leave the property to handle personal business.

          • Older travelers
            6.6

            The staff was very friendly and always willing to help when needed. The views were amazing and located perfectly between the cities we most often visited.

            When we were checking in (before the Memorial holiday began), we were standing in line for over 30 minutes. The line was out by the main doors and there were only 3 people there behind the counter and then a fourth person came in after we were waiting over the 30 minute mark. We made a comment at that time and the lady behind the counter said (wiat until next week-this is nothing!) That was not the best comment back to us. No aplogies at all for everyone just standing in line. The momment we were in our room with the concierge (Carorle) wanted us to set up a meeting to let you all know how our visit would be. We just got done driving for (2) days and all we wanted was to relax and unpack. We didnt want to get asked and houded to buy into the westgate resort the second we got there. Very unprofessional and not what we wanted. This was not her fault and it just left a bad taste on our end on how you handle your guests. My mother and stepfather are coming down this next week and they cancelled their stay with you to stay at another resort outside of Gatlinburg. The other frustrating part of our stay with you was when another family came and stayed in the romm right next to ours. They had to come through the same main doors and the hallway to their room. We could hear them come and go, clean dishes, talk and we could even hear them in their bathroom. The walls must be so thin that we were so uncomportable talking to each other in our own room. It actually made our minds up to leave early from your establishiment. We didnt want to call "1234" to tell someone that they needed to be quiet.. Its not fair to their vacation either. When my husband and I came last year to walk to grounds and see if we wanted to purchase a timeshare at WestGate, we were told that the room that connects to the bigger room would not be occupied at the same time? Does that not hold true?

          • Couple
            10.0

            I liked Pool and spa and especially the room/suite

            I had to pay for internet

          • Couple
            10.0

            The Westgate Resort was very relaxing and comforting for a couple. The room was really nice and inviting.

            There was not much that I didnt like, only the fact that I didnt have a great view of the mountains, which was requested upon making the reservation.

          • Family with children
            5.8

            Water park was fun

            Very very very small rooms, was not happy sleeping on a pullout couch

          • Couple
            7.0

            I was mostly pleased. The staff was excellant.

            The water was not hot enough in the room.

          • Couple
            9.6

            Location was quick acess to Pigeon Forge or Gatlinberg.they left plenty of towels. The big soft fluffy comforter and pillows made it very ready too sleep.very comfortable bed.

            Our reservations weren't in the computer so we had to wait 20 minutes for everything to be inverters in after driving 5 hours there.

          • Family with children
            8.4

            Loved the cleanliness of the facililty! The staff was very friendly.

            We decided to stay there for the waterpark, however, the waterpark price was not included in the price of the stay. It cost 3 of us an extra $60 to go to the indoor waterpark. Very dissapointing.

          • Couple
            8.2

            I really wish the water park would have been included in the room price.

          • Family with children
            9.6

            It was a beautiful place to stay and a great location. We enjoyed the pool and the playground.

            The waterpark was too cold to enjoy the facility. It was cool weather outside and they had the windows open which made it too cold.

          • Family with children
            5.0

            Nice view.

            It was set up to sleep four but the pillows and blankets were missing along with towels. They were delivered to the room after we had left for the evening and the door was left open and not shut. Luckily all our things were still there when we returned.

          • Family with children
            9.2

            Loved the view! The room was adequate for our fa,mily needs.

            The carpets needed to be cleaned, the fireplace tile needed to be cleaned, and the vents needed cleaning. I have a crawler and a toddler...by the time we would get ready to go somewhere....I Had to clean their hands and knees.

          • Family with children
            6.2

            This hotel requested deposit because it's resort. But I didn't understand it.

          How to reach hotel

          hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
          Show big map »

          Hotel Address:

          915 Westgate Resort Road Gatlinburg Gatlinburg Tn, Gatlinburg, United States, 37738

          Get directions
          City Center
          • Gatlinburg
            2.1 km
          Airports
          • Mc Ghee Tyson (TYS)
            43.8 km
          • Asheville Regional Airport (AVL)
            94.4 km
          Restaurants
          • Westgate Smokehouse Grill
            20 m
          • Eight Gables Inn (cuisine: American)
            220 m
          Ski areas
          • Ober Gatlinburg Ski Resort & Amusement Park
            2.6 km
          • Baskins Creek Falls
            3.0 km
          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2011
          • Number of rooms:
            765